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Air Ambulance Card Blog

University of Nebraska Medical Center Protects Staff Traveling Overseas
Air Ambulance Card Flies Heart Patient Home from Mexican ICU

Air Ambulance Card Gets A+; Thanks Better Business Bureau

Thu, Jul 23rd, 2009 at 8:15 am

If you’re gonna do something, do it right. That’s kind of how we feel about our business here at Air Ambulance Card. So, it’s nice when someone recognizes our efforts. The Better Business Bureau gives Air Ambulance Card an A+ Rating.

Here’s what the BBB has to say about its rating scale:

“BBB assigns grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. The grade represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns.”

What we’re most proud of in all this is that Better Business Bureau has recorded zero complaints in the past 36 months (in fact, zero complaints ever) from our clients or anyone else. (Repeat, zero, zilch, nada, niente.)

That speaks highly to our role as problem solvers for our members. When they find themselves in a hospital, whether in a foreign land or a few states away, we want them to know all they have to do is pick up the phone and call. We’ll take it from there and get them home to the hospital of their choice… no claims to file, no hoops to jump through.

Is your travel service provider accredited? Check them out at www.BBB.org.


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Air Ambulance Card is an indirect air carrier authorized under U.S. Department of Transportation Order 83-1-36, 99 C.A.B. 801 (1983), and uses the services of licensed FAA Part 135 direct air carriers to meet the air ambulance or medical evacuation transportation needs of its members/clients. Air Ambulance Card does not own, lease or operate any aircraft. As an indirect air carrier, Air Ambulance Card contracts for the provision of air transportation services in its own name and coordinates the provision of medical services. All flights are operated by licensed direct air carriers.

Air Ambulance Card is the registered trademark of Air Ambulance Card, LLC. Copyright Air Ambulance Card 2011. All Rights Reserved