AirWaves and GroundRules

Cool travel tips and interesting excursions from Air Ambulance Card. Whether you travel with family or alone, be sure you always have a way to get home.

Thursday, July 23, 2009

Air Ambulance Card Gets A+; Thanks Better Business Bureau

If you're gonna do something, do it right. That's kind of how we feel about our business here at Air Ambulance Card. So, it's nice when someone recognizes our efforts. The Better Business Bureau gives Air Ambulance Card an A+ Rating.

Here's what the BBB has to say about its rating scale:

"BBB assigns grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. The grade represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns."

What we're most proud of in all this is that Better Business Bureau has recorded zero complaints in the past 36 months (in fact, zero complaints ever) from our clients or anyone else. (Repeat, zero, zilch, nada, niente.)

That speaks highly to our role as problem solvers for our members. When they find themselves in a hospital, whether in a foreign land or a few states away, we want them to know all they have to do is pick up the phone and call. We'll take it from there and get them home to the hospital of their choice... no claims to file, no hoops to jump through.

Is your travel service provider accredited? Check them out at www.BBB.org.

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Thursday, August 21, 2008

Debunking Medical Evacuation Myths: New Study Gives Travelers Clarity

BIRMINGHAM, Ala. (August 21, 2008) - Travelers buy medical evacuation coverage for peace of mind and financial protection, but a study released by the US Travel Insurance Association suggests if the travelers are not aware of the fine print, they may be buying a false sense of security. The recent survey on sources of travel insurance and assistance prepared by Avalon Actuarial on behalf of the United States Travel Insurance Association found that most domestic health care plans do not cover out-of-country emergency medical transportation and the only credit card reviewed that provided medical transportation and evacuation carried a high annualfee.

"One of the first things people tell us when we explain our product is 'I think I have that with my credit card,'" said Sam Jackson, president of Air Ambulance Card, LLC, a medical evacuation membership program. "The next thing they say is, 'I already buy travel insurance.'" In fact, Jackson explains, credit card policies often include "nearest appropriate facility" and "medical necessity" clauses, meaning the company, not the patient and their doctor, decide if they will be transported home. While the USTIA study points out comprehensive travel insurance policies cover medical evacuation, Jackson suggests buyers read the fine print, as these policies often contain the same exclusions and conditions. Air Ambulance Card memberships have none of these clauses, and no pre-existing condition limitation.

Air Ambulance Card provides travelers with prepaid hospital-to-hospital air ambulance service, domestically and abroad. The membership program offers services for a period of one year to families or individuals, and under corporate accounts. Air Ambulance Card memberships are available to residents of the U.S. and Canada and cost $195 per year for individuals and $295 per year for families. For more information visit www.AirAmbulanceCard.com.

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